I am very angry and frustrated!!!*My refrigerator has not worked since July **. First t...

GetHuman-rondage's customer service issue with Sears from August 2018

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I am very angry and frustrated!!!*My refrigerator has not worked since July **. First tech that came Aug * changed a part but did not stay to see if that fixed problem. Called sears back to get him to come back but they could not do this! Second tech came on Aug *. Had to order * parts in order to fix it. Said when they arrived to all back to get earlier appointment because the next time they were to come is Aug. **! This is so unexceptionable! I should not have to wait * weeks for this to get resolved. Sears needs to provide more techs for repairs! You already have my money, I did not get any service! I just called my local news station to do a story about this. I am also putting this out on social media about what horrible customer service I am receiving! I need someone to fix my * year old refrigerator before Aug. **!!!!!! Can you help get someone here sooner???
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Sears

Customer service issue
Reported by GetHuman-rondage
Aug 10th, 2018 - 7 mons ago
I have an issue with Sears too
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Seen by 4 customers so far
Similar issue to 1051 others
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GetHuman-rondage started working on this issue
Aug 10th, 2018 6:45pm
GetHuman-rondage indicated the issue is not fixed yet.
Aug 10th, 2018 8:14pm
GetHuman-rondage indicated the issue is not fixed yet.
Aug 10th, 2018 8:15pm