SEARS IS A TERRIBLE COMPANY, I AM TRYING TO PURCHASE A GRILL LID, since November I was...

GetHuman-jibr's customer service issue with Sears from May 2018

2 views
 | 
430 similar
 | 
0 following
Help with my Sears issue
GetHuman-jibr's next move: talk to Sears when they open (we'll send a note).
Sears's call center is closed now. We will text or email GetHuman-jibr when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-jibr can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-jibr may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
Tip from another customer
The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman-jibr's own words
SEARS IS A TERRIBLE COMPANY, I AM TRYING TO PURCHASE A GRILL LID, since November I was basically told you will never get it....if backordered * times....To make things worse they are in the store....FUMING
GetHuman-jibr did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman-jibr fixed the problem
We are waiting for GetHuman-jibr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sears email you?
This email address isn't valid
Follow this issue
See how GetHuman-jibr fixes it.
This email address isn't valid

Sears

Customer service issue
Reported by GetHuman-jibr
May 29th, 2018 - 5 mons ago
I have an issue with Sears too
Not resolved
Seen by 2 customers so far
Similar issue to 430 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jibr started working on this issue
May 29th 1:42pm
GetHuman-jibr shared this issue with friends on Facebook
May 29th 1:42pm