I was sent * different boots when I ordered. Having a hard time getting the right match...

GetHuman638489's customer service issue with Sears from April 2018

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Help with my Sears issue
Before contacting them, items GetHuman638489 may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
GetHuman638489's next move: have a Sears rep call.
Always use the GetHuman Phone tocall Sears. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman638489's own words:
I was sent * different boots when I ordered. Having a hard time getting the right matching boot. *I want the correct size or a REFUND! *Thank you*Janice Gold***********
I trust that Sears will make this right and come up with a resolution that is fair.
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Sears

Customer service issue
Reported by GetHuman638489
Apr 28th, 2018 - 3 mons ago
I have an issue with Sears too
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Seen by 3 customers so far
Similar issue to 817 others
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Timeline
GetHuman638489 started working on this issue
Apr 28th 10:08pm
GetHuman638489 shared this issue with friends on Facebook
Apr 28th 10:08pm