My order was sent to the wrong address

GetHuman-tipsybun's Refunds and returns issue with Sears from April 2018

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The issue and preferred resolution, in GetHuman-tipsybun's own words:
The problem I ran into: My order was sent to the wrong address
I trust that Sears will make this right and come up with a resolution that is fair.
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Sears

Refunds and returns issue
Reported by GetHuman-tipsybun
Apr 27th, 2018 - 3 mons ago
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GetHuman-tipsybun started working on this issue
Apr 27th 3:52pm