I've been Safelink wireless customer for years. My enrollment number is *******. Howeve...

GetHuman-lifebes's customer service issue with SafeLink from October 2018

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The issue in GetHuman-lifebes's own words
I've been Safelink wireless customer for years. My enrollment number is *******. However I've moved from NY to FL. I called customer service to transfer the account. I was told that the account can't be transferred, that I have to re-apply. I had about **** minutes remaining on my account. So we agreed that I would use my minutes, and as it closes to the end I will re-apply. *However today I've discovered that my phone ***-***-**** got blocked. Well I still have ***** minutes remaining and I want to use them. So re-activate my phone please.
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SafeLink

Customer service issue
Reported by GetHuman-lifebes
Oct 1st, 2018 - a yr ago
I have an issue with SafeLink too
Not resolved
Seen by 8 customers so far
Similar issue to 7459 others
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Timeline
GetHuman-lifebes started working on this issue
Oct 1st, 2018 8:28pm