when i try to open the ROXIO Easy CD and DVD converter disc app*i have used this disc a...

GetHuman-mazucgeo's customer service issue with Roxio from August 2018

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The issue in GetHuman-mazucgeo's own words
when i try to open the ROXIO Easy CD and DVD converter disc app*i have used this disc app and all seemed well but now*windows says the app stopped working and windows closed the app and i have to wait for a solution well i have wanted long enough *is this problem yours or theirs?*what do i have to do to use the disc app*i tried to get an answer already but i can not resolve this issue by myself and i do not know who to turn to for help
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Roxio

Customer service issue
Reported by GetHuman-mazucgeo
Aug 27th, 2018 - 3 mons ago
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GetHuman-mazucgeo started working on this issue
Aug 27th 3:06pm