What is the return policy for Roxio software products?

The return policy for Roxio software products allows customers to request a refund within 30 days of purchase. To be eligible, the product must be uninstalled and deactivated from the computer it was installed on, and the customer must return all materials, including the original packaging, manuals, and any promotional items that came with the software. It is important to note that shipping and handling charges are non-refundable, and the customer is responsible for any return shipping costs. Additionally, if the software was purchased from a third-party retailer, the return should be initiated through that retailer rather than directly through Roxio. The refund will be processed using the same payment method used for the original purchase.