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Roxio Customer FAQ

Top Answers & How-to Guides

What is Roxio's Phone Number?

The question we are asked most often is about how to talk to Roxio customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I upgrade my current Roxio software version to the latest version?

Yes, you can upgrade your current Roxio software version to the latest version. Roxio offers upgrade options for their software to...
Ask any question you have about Roxio customer service, get an answer now.
Contact Roxio customer service

System Requirements

What are the system requirements for Roxio software?

The system requirements for Roxio software may vary depending on the specific product, but generally, they require a Windows or Mac...
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Compatibility

Can I use Roxio software on Mac?

Yes, Roxio software is compatible with Mac. Whether you want to create and burn CDs or DVDs, edit videos, or capture media, Roxio offers...
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Video Editing

Can I edit videos with Roxio software?

Yes, you can edit videos with Roxio software. Our Roxio video editing software provides a range of powerful tools and features to help...
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Disc Burning Formats

What formats does Roxio software support for burning discs?

Roxio software supports a wide range of formats for burning discs, ensuring compatibility with various media types. Users can burn...
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Audio Conversion

Can Roxio software convert audio files to different formats?

Yes, Roxio software offers the capability to convert audio files into various formats. With Roxio's comprehensive range of software...
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Pricing

Are there any additional fees or subscriptions required to use Roxio software?

No, there are no additional fees or subscriptions required to use Roxio software. Once you purchase the software, you have unlimited...
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Return Policy

What is the return policy for Roxio software products?

The return policy for Roxio software products allows customers to request a refund within 30 days of purchase. To be eligible, the...
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Software Upgrades

Can I upgrade my current Roxio software version to the latest version?

Yes, you can upgrade your current Roxio software version to the latest version. Roxio offers upgrade options for their software to...
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Help me with my Roxio customer service issue

Ask any question you have about Roxio customer service. We will do our best to get you answers right away.
We look to the Roxio issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Roxio issues reported to GetHuman
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