All of a sudden my phone doesn't recognize the Roku stick or IP number , I can't use th...

GetHuman-fuzzydo's customer service issue with Roku from May 2021

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The issue in GetHuman-fuzzydo's own words
All of a sudden my phone doesn't recognize the Roku stick or IP number , I can't use the remote on my phone . It worked up until a week or so ago . It states I have no device on that particular IP address . It won't let me enter it manually and states there's no device on that IP address . I checked the up address in settings and it's correct . How do I get my remote on the phlegm to work again ?

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Roku

Customer service issue
Reported by GetHuman-fuzzydo
May 29th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 18709 others
0 customers following this
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Timeline

GetHuman-fuzzydo started working on this issue
May 29th 4:08pm