I had two accounts attached to my email one I forgot the password and I didn't use it s...

GetHuman5866863's customer service issue with Roku from March 2021

Help with my Roku issue
First: share to improve GetHuman5866863's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5866863 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
The issue in GetHuman5866863's own words
I had two accounts attached to my email one I forgot the password and I didn't use it so I think I deleted it if I did it right the other I just set up today with my email and it won't allow me to log in with the password that I set to it and I tried to hit the forget the password and reset it and I'm not getting any mail to do that and since it won't do that I can't delete the account and start over what do I do

GetHuman5866863 did not yet indicate what Roku should do to make this right.

How GetHuman5866863 fixed the problem

We are waiting for GetHuman5866863 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Roku

Customer service issue
Reported by GetHuman5866863
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 15289 others
0 customers following this

Timeline

GetHuman5866863 started working on this issue
Mar 20th 3:47am