Dear customer representative,**My name is Yongmei Yang, this afternoon ( *********) I g...

GetHuman5167487's Refund a Charge issue with Roku from August 2020

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The issue in GetHuman5167487's own words
Dear customer representative,**My name is Yongmei Yang, this afternoon ( *********) I got transaction notification from from my discover credit card ending with ****, made payment to Roku, as the screen shot below, my son was watching TV holding remote control in hand, he must click the wrong button and resulted the wrong charge, the Roku account is *****@***.com. **Hope the charge caused by kid’s wrong action could be canceled and refunded back to me. **Looking forward to hearing from you soon, and please let me know if you need more information. **Thanks a lot. **Yongmei

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Roku

Refund a Charge issue
Reported by GetHuman5167487
Aug 16th, 2020 - 6 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 8383 others
0 customers following this

Timeline

GetHuman5167487 started working on this issue
Aug 16th, 2020 1:55am
GetHuman5167487 indicated the issue is not fixed yet.
Aug 16th, 2020 6:23am
GetHuman5167487 indicated the issue is not fixed yet.
Aug 16th, 2020 6:23am
GetHuman5167487 indicated the issue is not fixed yet.
Aug 16th, 2020 6:23am
GetHuman5167487 indicated the issue is not fixed yet.
Aug 18th, 2020 3:05pm
GetHuman5167487 indicated the issue is not fixed yet.
Aug 18th, 2020 3:06pm

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