I bought a roku premier streaming player via Amazon less tha * weeks ago .Today I attem...

GetHuman5157911's Device Support issue with Roku from August 2020

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The issue in GetHuman5157911's own words
I bought a roku premier streaming player via Amazon less tha * weeks ago .Today I attempted to set it up and the volume control would not work. The roku stick does turn the TV on and change channels using the different buttons .However this streaming stick does not have and on*off power button. In Settings when I go to remotes, the screen says this remote does not support TV control . I have a ** inch High Definition LG TV. I have the same TV in another room with a Roku streaming device we set up about * months ago and it works fine without a glitch. I need help to get the correct Roku Streaming device and remote control.Any help and advice would be appreciated. Thank You.My e-mail is *****@***.com.

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Roku

Device Support issue
Reported by GetHuman5157911
Aug 12th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 8361 others
0 customers following this

Timeline

GetHuman5157911 started working on this issue
Aug 12th, 2020 8:15pm