my roku remote for my streaming stick(black one) is not working the pairing light flick...

GetHuman-benkala's Device Support issue with Roku from December 2019

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The issue in GetHuman-benkala's own words
my roku remote for my streaming stick(black one) is not working the pairing light flickers as soon as you put batteries in and won't stop. i have tried unplugging the power to the stick and waiting then plugging it back in and waiting for home screen to come up then putting batteries in remote... normally this would pair the remote but as i said earlier the light flickers continuously when i put the batteries in. thanks for any help you can give me on resolving this matter

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Roku

Device Support issue
Reported by GetHuman-benkala
Dec 14th, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 6945 others
0 customers following this

Timeline

GetHuman-benkala started working on this issue
Dec 14th, 2019 4:54am

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