I have a mystery charge on my debit account that Reads " POS Payment ROKU FOR PERFORM I...

GetHuman2889935's customer service issue with Roku from May 2019

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The issue in GetHuman2889935's own words
Not trying to do anything, just notice a mystery charge on my debit account from ROKU in which I had not purchased anything. ... I have a mystery charge on my debit account that Reads " POS Payment ROKU FOR PERFORM INVE" in the amount of $**.**, I never ordered anything on ROKU and I've never seen this charge before. What is it and why am I being charged ? My next step will be to get my bank involved!!!
There is no customer service Representatives to speak to, like an actual person.
Reimbursement the bunk charge.
I dropped cable and Direct TV to stream instead using ROKU.
Cannot contact Customer Service Representatives, all that I get is a computer recording telling me to visit the official ROKU website to resolve issue no matter what you choose from the recording menu.
I have an issue with Roku too
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Roku

**" TCL *k TV with ROKU built in
Customer service issue
Reported by GetHuman2889935
May 9th, 2019 - a mon ago
I have an issue with Roku too
Not resolved
Seen by 10 customers so far
Similar issue to 13593 others
0 customers following this
Items needed
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Timeline
GetHuman2889935 started working on this issue
May 9th 12:04am