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GetHuman-cgheysek's Streaming or Download Trouble issue with Roku from April 2019

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The issue in GetHuman-cgheysek's own words
Im trying to watch a bicycle race which took place * weeks ago. Yesterday I watched stage * and planned to watch stage * today. Today stage * is gone. All that's left to access are stages *-*. ... Roku is purging replays on my paid nbcsports gold cycling package after only about * weeks. The content is still available to me on my iPad through the NBC sports app so I know it's Roku that's purging this material. I want longer access to my pre-paid content!
You marked this ticket as fixed. No one did anything and I still can't get access to stage *.
Give me access to all stages of all cycling races that I paid for. Roku is cutting them off, not nbcsports gold.
Just because I'm me!
There's nothing else to try. I want you to restore access!
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Roku

Roku premium
Streaming or Download Trouble issue
Reported by GetHuman-cgheysek
Apr 22nd, 2019 - 2 years ago
Fixed
Seen by 34 customers so far
Similar issue to 12915 others
0 customers following this
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Timeline

GetHuman-cgheysek started working on this issue
Apr 22nd, 2019 7:09pm
GetHuman-cgheysek indicated the issue is not fixed yet.
Apr 23rd, 2019 12:57am
GetHuman-cgheysek indicated the issue is not fixed yet.
Apr 23rd, 2019 1:04am
GetHuman-cgheysek indicated the issue is not fixed yet.
Apr 23rd, 2019 1:04am

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