I bought one of your tcl Roku televisions in December. It developed this clicking noise...
GetHuman-murdochp's customer service issue with Roku from January 2019
Help with my Roku issue
The issue in GetHuman-murdochp's own words
I bought one of your tcl Roku televisions in December. It developed this clicking noise coming from the back of the tv whenever there is low decibel bass sounds in a movie or tv show, and it got worse. I called support at tcl and we went through a number of resets and the problem persisted. They were going to elevate it somewhere else and get back to me, but still have not. I was highly disappointed having had a roku device for years and loved it. I found online that other people have experienced this same problem, but found no solution. So now I have to pack it back up and exchange it for another television.*Please look into this issue so that future customers do not experience the same frustration that I and others have.
GetHuman-murdochp did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman-murdochp fixed the problem
We are waiting for GetHuman-murdochp to fix the problem and share the solution with the rest of us customers.
Please help with my Roku issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.