I have two tv's with Roku Express. Both just stopped working *-**-** pm. Message on scr...

GetHuman1954553's customer service issue with Roku from January 2019

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The issue in GetHuman1954553's own words
I have two tv's with Roku Express. Both just stopped working *-**-** pm. Message on screen says it couldn't connect to Netflix.Code: NW-*-*. The second screen says the same except for Code: NW-*-*. I have contacted Internet provider and also Netlix, both ran tests and stated that is was streaming device. I am tired, angry and frustrated and getting nowhere with Roku customer service. I just paid $*.** for quick technical help and have received nothing. I believe I may need need factory reset. Can I speak to a live human being and get this fixed please?
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Customer service issue
Reported by GetHuman1954553
Jan 13th, 2019 - a mon ago
I have an issue with Roku too
Not resolved
Seen by 5 customers so far
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