I have a Roku Epress box that works fine. I just added an older box in another room and...

GetHuman1682536's customer service issue with Roku from December 2018

Help with my Roku issue
The issue in GetHuman1682536's own words
Box will not displaying additional channels selected in my account. ... I have a Roku Epress box that works fine. I just added an older box in another room and it will not update the channels. It's a ****X box. How come it activated on my account, activated Netflix and Amazon, but will not add Slingtv channel or any other channels? Is there a way to get it to show more channels?
website says the box is old and not supported. Yet, i can reset the box, activate my account on it, activate Amazon - Netflix accounts. This box does HD **** resolution. Not everybody has a UHD TV set.
If you activate an older box, then have it display all the channels.
I have an issue with Roku too
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Roku

****X Box
Customer service issue
Reported by GetHuman1682536
Dec 3rd, 2018 - a mon ago
I have an issue with Roku too
Fixed
Seen by 11 customers so far
Similar issue to 7111 others
0 customers following this
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Timeline
GetHuman1682536 started working on this issue
Dec 3rd, 2018 8:45pm
GetHuman1682536 indicated the issue is not fixed yet.
Dec 6th, 2018 9:46pm
GetHuman1682536 indicated the issue is not fixed yet.
Dec 6th, 2018 9:50pm
GetHuman1682536 indicated the issue is not fixed yet.
Dec 6th, 2018 9:51pm
GetHuman1682536 indicated the issue is not fixed yet.
Dec 6th, 2018 10:04pm
GetHuman1682536 indicated the issue is not fixed yet.
Dec 6th, 2018 10:05pm
GetHuman1682536 indicated the issue is not fixed yet.
Dec 6th, 2018 10:09pm