I called last week about being charged for Boomerang even though I cancelled it before...

GetHuman1611185's customer service issue with Roku from November 2018

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The issue in GetHuman1611185's own words
I called last week about being charged for Boomerang even though I cancelled it before the trial period eneed and I would like to get a refund. I don't want the channel at all. I was just doing a trial for my God to watch cartoons while visiting. I haven't heard anything back. When I called last week it said I woukd be called in ** mins and I allowed the "get human" wait for the call. I waited * hours and never got a call back. I'm very frustrated.
I would like a refund. I cancelled it before the date and was charged anyway.
I have an issue with Roku too
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Roku

Customer service issue
Reported by GetHuman1611185
Nov 27th, 2018 - 9 mons ago
I have an issue with Roku too
Fixed
Seen by 21 customers so far
Similar issue to 6741 others
0 customers following this
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Timeline
GetHuman1611185 started working on this issue
Nov 27th, 2018 4:36pm
GetHuman1611185 confirmed the issue is fixed. Hooray!
Nov 30th, 2018 4:49pm