I called last week about being charged for Boomerang even though I cancelled it before...

GetHuman1611185's customer service issue with Roku from November 2018

6741 similar
0 following
Help with my Roku issue
GetHuman1611185's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
How did GetHuman1611185 do it?
Waiting to hear how GetHuman1611185 fixed the problem to share with other customers.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1611185's own words
I called last week about being charged for Boomerang even though I cancelled it before the trial period eneed and I would like to get a refund. I don't want the channel at all. I was just doing a trial for my God to watch cartoons while visiting. I haven't heard anything back. When I called last week it said I woukd be called in ** mins and I allowed the "get human" wait for the call. I waited * hours and never got a call back. I'm very frustrated.
I would like a refund. I cancelled it before the date and was charged anyway.
I have an issue with Roku too
How GetHuman1611185 fixed the problem
We are waiting for GetHuman1611185 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Roku's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Roku issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1611185 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1611185
Nov 27th, 2018 - 9 mons ago
I have an issue with Roku too
Seen by 21 customers so far
Similar issue to 6741 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
What type of Roku do you have
Billing address
Email address on your account
GetHuman1611185 started working on this issue
Nov 27th, 2018 4:36pm
GetHuman1611185 confirmed the issue is fixed. Hooray!
Nov 30th, 2018 4:49pm