I have Roku premium *, And another Roku unit also.*I cannot play any movie on the Roku...

GetHuman-poweraj's customer service issue with Roku from October 2018

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The issue in GetHuman-poweraj's own words
Get the roku channels to play. ... I have Roku premium *, And another Roku unit also.*I cannot play any movie on the Roku Channel,but I can play the news channels.*When I go to the Roku Channel I see all the movies listing, however, when l try to play the movie it will start to load then it just goes back to play. Can you tell me if the Roku Channel is being blocked for some reason? I live in Nova Scotia, Canada. I was playing the Roku Channel last year ok. Then I switched to another internet provider. I have tried everything to solve this problem. Help please.
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Roku premium *
Customer service issue
Reported by GetHuman-poweraj
Oct 14th, 2018 - 2 mons ago
I have an issue with Roku too
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GetHuman-poweraj started working on this issue
Oct 14th 11:39pm