Dog ate first remote. Order new remote FEDEX overnight, but it's the wrong remote (no...

GetHuman1333480's customer service issue with Roku from October 2018

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The issue in GetHuman1333480's own words
Just need address, RGA *, to return new remote that is wrong one. I wasted $** FED OVERNIGHT, my fault, but want to return this incorrect remote for credit. ... Dog ate first remote. Order new remote FEDEX overnight, but it's the wrong remote (no power or volume buttons). Ordered the correct remote (hopefully), but want to return the wrong brand new remote. Please advise how to return.
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Roku

Customer service issue
Reported by GetHuman1333480
Oct 12th, 2018 - 2 mons ago
I have an issue with Roku too
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Seen by 3 customers so far
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GetHuman1333480 started working on this issue
Oct 12th 5:24pm