Dog ate first remote. Order new remote FEDEX overnight, but it's the wrong remote (no...
GetHuman1333480's customer service issue with Roku from October 2018
Help with my Roku issue
First: share to improve GetHuman1333480's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1333480 to get a Roku rep on the line!
Always use the GetHuman Phone tocall Roku. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1333480's own words
Just need address, RGA *, to return new remote that is wrong one. I wasted $** FED OVERNIGHT, my fault, but want to return this incorrect remote for credit. ... Dog ate first remote. Order new remote FEDEX overnight, but it's the wrong remote (no power or volume buttons). Ordered the correct remote (hopefully), but want to return the wrong brand new remote. Please advise how to return.
GetHuman1333480 did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman1333480 fixed the problem
We are waiting for GetHuman1333480 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.