I have Roku ****x streaming stick and subscribe to Filmstruck. The movies keep crashing...
GetHuman979575's customer service issue with Roku from August 2018
Help with my Roku issue
The issue in GetHuman979575's own words
I have Roku ****x streaming stick and subscribe to Filmstruck. The movies keep crashing and dumping me back to the Roku home page. I contacted Filmstruck, and they suggested I delete their app and reinstall it. I found that I cannot do that, because every time I go to the menu (via *) the "remove channel" option disappears immediately and is replaced by "manage subscription." There doesn't seem to be any way to delete the app. What can I do?
GetHuman979575 did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman979575 fixed the problem
We are waiting for GetHuman979575 to fix the problem and share the solution with the rest of us customers.
Please help with my Roku issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.