Roku is connected to internet but and says internet connection is good but won’t load a...

GetHuman816202's customer service issue with Roku from June 2018

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1699 similar
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1 following
Help with my Roku issue
Before contacting them, items GetHuman816202 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
GetHuman816202's next move: have a Roku rep call.
Always use the GetHuman Phone tocall Roku. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman816202's own words:
Roku is connected to internet but and says internet connection is good but won’t load anything. Thinks it needs sent a signal sent or something
I trust that Roku will make this right and come up with a resolution that is fair.
Help with my Roku issue
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Roku

Customer service issue
Reported by GetHuman816202
Jun 24th, 2018 - 2 mons ago
I have an issue with Roku too
Not resolved
Seen by 7 customers so far
Similar issue to 1699 others
1 customer following this
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Timeline
GetHuman816202 started working on this issue
Jun 24th 7:21pm