Getting phone roku app to work

GetHuman754017's customer service issue with Roku from June 2018

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Help with my Roku issue
Before contacting them, items GetHuman754017 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
GetHuman754017's next move: have a Roku rep call.
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The issue and preferred resolution, in GetHuman754017's own words:
The problem I ran into: Getting phone roku app to work
I trust that Roku will make this right and come up with a resolution that is fair.
Help with my Roku issue
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Roku

Customer service issue
Reported by GetHuman754017
Jun 5th, 2018 - 13d ago
I have an issue with Roku too
Not resolved
Seen by 1 customer so far
Similar issue to 683 others
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Timeline
GetHuman754017 started working on this issue
Jun 5th 9:44pm