it is no lo*nger connected to the server - watch the netflix - you are charging me five...

GetHuman603127's customer service issue with Roku from April 2018

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Help with my Roku issue
Before contacting them, items GetHuman603127 may need:
Where was the item purchased, What type of Roku do you have, Billing address, and Email address on your account
GetHuman603127's next move: have a Roku rep call.
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The issue and preferred resolution, in GetHuman603127's own words:
watch the netflix ... it is no lo*nger connected to the server
you are charging me five ddollars to answer a question and I do not own a credit card.
Deduct the money from tjhe $** I paid for a pay as you go card and* or refund the money this instrument cost my daughter * months ago and return the $** balance of the purchased card and I will find this service through another company
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streaming stick and I would NOT like you to email me but call me on the phone and talk like human beings or is that impossible these days
Customer service issue
Reported by GetHuman603127
Apr 17th, 2018 - 3 mons ago
I have an issue with Roku too
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Seen by 3 customers so far
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Timeline
GetHuman603127 started working on this issue
Apr 17th 1:35pm