My accounts are dataraven and dataraven*. My name is Chris Spargur. I'm ** years old. b...

GetHuman2086915's customer service issue with Rockstar Games from January 2019

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Help with my Rockstar Games issue
GetHuman2086915's next move: find and follow the right step-by-step guide.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2086915 will need to dig through the advice provided by Rockstar Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2086915 can let us know if they help or not.
Before contacting them, items GetHuman2086915 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Top Tip from another customer
To recover your Rockstar account, you must have the correct email address and access to the email otherwise Rockstar will not help you. You can reset the password here https://socialclub.rockstargames.com/profile/requestresetpassword.
The issue in GetHuman2086915's own words
My accounts are dataraven and dataraven*. My name is Chris Spargur. I'm ** years old. born **th Aug. **** email addresses are *****@***.com and my wife's email is *****@***.com. I messed up and put her email address on mine and mine on hers. I wanted her to be able to see what our * year old son is making in his Minecraft game but it didn't work out. I tried to swat the email addresses but couldn't figure out how. I am a crew leader on Grand Theft Auto Online. my *nd account is crew commissioner, Or Was. anyway, My wife complained to me to change her email address out for my own but When I did that, I was no longer able to log in on my secondary account because the sign in method had changed after a long time of just clicking to sing in using the facebook option because I didn't make a new facebook for the new email address and I can't find the paper with the email address details for logging into the crew social club. My crew is ALL STAR JETS and my *nd account is crew leader but I can't log in to it. also since I got the wrong email address on the wrong account dataraven is showing up as dataraven* on the social club and dataraven* is showing up as dataraven. My problems got even bigger when I left the crew and started another crew because the only way I was able to get back in to my own crew was to have my crew commissioner invite me and promote me up to Lieutenant under him. So now I'm only a Lieutenant and don't even have the ability to kick out or ban DRFT crew that has placed members into JETS crew for the purpose of joining and attacking JETS members. Any help with this would be greatly appreciated. Thanks in advance. I hope you can help. Chris Spargur

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Rockstar Games

Customer service issue
Reported by GetHuman2086915
Jan 31st, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 16634 others
0 customers following this

Timeline

GetHuman2086915 started working on this issue
Jan 31st, 2019 10:59pm
GetHuman2086915 shared this issue with friends on Facebook
Jan 31st, 2019 11:00pm