I bought Red Dead Redemption * from Walmart spent two days trying to download disc * an...

GetHuman1496547's customer service issue with Rockstar Games from November 2018

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The issue in GetHuman1496547's own words
I bought Red Dead Redemption * from Walmart spent two days trying to download disc * and it would only get to about ** to ** megabytes download it and it would say an error has occurred tried it about ** different times I updated the PlayStation or made sure it was updated I made sure the disc was ***% clean and I also clean the database line on the PlayStation and nothing worked. So instead I just went on the PlayStation store and bought the game on their ticket about ** hours to download but it finally worked. So today I go to take the game back to Walmart to get a refund because it went download and they told me they would not refund me my money because the game has been opened and I can only exchange it for the same game but I bought the game again from the PlayStation store so now I just paid $*** for one game at Walmart will not return it please help me figure out how I can return this game and get my money back thanks

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Rockstar Games

Customer service issue
Reported by GetHuman1496547
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 10739 others
0 customers following this

Timeline

GetHuman1496547 started working on this issue
Nov 5th, 2018 1:26am

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