Rockstar Games Customer Service Issues

Hello, I have been a long-time user of this service and I am struggling to log into my Rockstar Games account to play GTA 5. My previous account, associated with insightbb, is inactive as I only used it for Social Club, which I haven't accessed in a while due to the company closure. I am requesting to change the email on the account [redacted] to [redacted] so I can reset the password and access my account. I apologize for the inconvenience and appreciate your assistance in resolving this issue promptly.

I encountered an issue with the social club which led me to uninstall and reinstall GTA V for an update. During the reinstallation process with 7 DVDs, an update kept failing, prompting me to retry repeatedly. Now, I am being asked for the CD key, which I cannot locate as I purchased the game years ago. It's frustrating that the key is needed on the same computer where I initially installed it, solely due to the social club hindering the game update. I am disappointed as I invested $60 in the preorder version. I would appreciate assistance to resolve this, whether by removing the need for the CD key, sending it to my email, or providing any necessary support. After dedicating time and resources to this, I hope to enjoy the game without further obstacles. Thank you for your help.

In [redacted], my dad set up a social club account for online gaming on GTA 4, mistakenly inputting an incorrect email address without noticing the error. As we attempted to access the account six years later using the iFruit app, we encountered issues due to the incorrect email and password. Trying to rectify the email led us to a deadlock as changing it required the current password, which we couldn't recall because of the wrong email. Contacting Rockstar support for assistance became impossible due to the unverified email. Urgently seeking help to resolve this predicament and connect with a support representative.

Every time I try to play Grand Theft Auto 5 online on my PlayStation 4, I encounter the same issue with heists. When trying to load into a heist lobby, I get an error saying "Rockstar Game Services are not available right now." This also occurs during Gerald missions. These problems were not happening six months ago, and now I can't enjoy the game modes I like in GTA Online. To fix this, parties in Freemode should be given priority before entering a game lobby, like the Doomsday Heist. For instance, friends in a Freemode session could pre-select to join jobs together so that when one initiates a job, both players are already grouped before the search begins, which would enhance user experience. Currently, there's a delay of about 5 seconds when a friend in the session tries to join a Doomsday Heist search via the in-game phone, making it too late by the time they accept the invite.

Hello! I made a significant error and I acknowledge if your team is hesitant to assist. I bought a $500k apartment which didn't offer much improvement over my previous one. I'm disappointed to have lost money I worked hard for. I've learned from this and would greatly appreciate it if this matter could be resolved. I enjoy playing GTA but don't want to put in the effort to earn the same amount again. It's clear to me now how much more I could have bought with that money. I take full responsibility for not considering my purchase carefully. If possible, could you please assist me with my Xbox One account under the name justgaming01251? For any further information needed, please reach out to me. Thank you and have a great day! (:

While playing Grand Theft Auto V Story Mode, I utilized WeMod for cheats, which is only meant for the story mode. Curious, I transitioned to Grand Theft Auto Online. Unfortunately, after playing on Friday and Saturday, I found myself suspended for reasons unknown. What frustrates me is that I had just spent $59.99 on a starter kit and shark card before the suspension. It seems illogical to cheat in online mode when I am investing real money in the game. The only plausible explanation could be that WeMod was still active from the story mode. I would appreciate a refund or having my account unsuspended. Please keep me informed about the situation. Thank you.

Hello, I am reaching out for assistance regarding my compromised GTA 5 account. Unfortunately, it seems that someone has gained unauthorized access and changed the associated email address. Attached are images for your review. I am concerned about losing my progress in the game and kindly request your support in recovering my account. I have a deep attachment to this account, having owned it since [redacted] under the gamer tags DemonicAvenger97 and later BOTlewis97. I am willing to provide any necessary information to facilitate the recovery process. I appreciate your prompt attention to this matter and look forward to a positive resolution. Thank you. Warm regards, Rannon

Hello, I've been experiencing some major issues while playing Grand Theft Auto Online. First, Los Santos Customs is not functioning properly for me. Whenever I try to enter with my car, there is no one there, and I am unable to do anything. Additionally, my Mobile Operations Center is not allowing me to customize my guns, except for one time when I managed to modify my favorite weapons MKII. I have attempted various solutions on my end, but I am struggling to fully enjoy the game without being able to use the unlocked attachments on my MK2 weapons. As someone who enjoys flying jets to defend my friends, I have noticed that there are no sounds when being locked into by homing missiles in my jet, which impacts my gameplay. I would appreciate any assistance as I truly love playing this game and would be disappointed to have to stop due to these ongoing issues.

I have been playing on Xbox for a while now and have used Shark cards to obtain in-game money. However, I recently discovered that my player account has been wiped clean. I have never been involved in hacking and it is frustrating to find that all my progress, money, cars, and apartments are gone. I rely on purchasing Shark cards to progress in the game, and now I am missing out on millions of dollars. This situation is unacceptable, and I hope that Rockstar will assist me in restoring my account and the lost money. I am disappointed and need help getting back into the game without losing more money due to this issue.

It's the same individual. I recall a moment when I was lying in bed around 5 in the morning. I pondered deeply about myself, the duality of our personalities, and questioned if she perceived herself accurately. She was envisioning herself in a Knievel outfit with a mullet. I explicitly instructed her that she could venture outside her home by pressing the D-pad. I informed her that the wallet was accessible for her to use. Regrettably, there seemed to be an anti-hack feature. When the character switched at the police station, the man initially had a mullet, which swiftly changed back to a buzz cut when selected. I see both perspectives like a television channel. The TV screen serves as the eye of the mind. Our self-perception is a conscious decision. Residing in California, I find solace in nature and yearn for the countryside or a warm welcome in New York. There are steps that must be taken. I hope you will make an effort to reach out to me following the upcoming release. I believe that if I, as the sage, had a connection to both of us, the twins (in the game), and also to different extraterrestrial entities (such as the tall white with a star above its head), that individual was a leader. He mentioned I'm insectoid but play a critical role in the upcoming century. Love prevails.

My initial activation was with the username bikerbro666 and an email at [redacted] The installation process went smoothly. However, after about 2 hours of gameplay, I tried to switch to online mode, which was unavailable, leading to my game being stuck on the loading screen. Upon exiting the game, I faced issues with the Social Club app causing my computer's memory to run out. After multiple attempts and changes to my username to biker-bro666, I eventually had to reinstall the game. Now, I can't access the game due to an activation key issue because it was originally set for bikerbro666. I'm a new PC gamer and bought the game recently. Can someone help me out, perhaps by resetting my activation key (MA4Z-N6RG-GK7K-CTMR)? I appreciate any assistance. Thank you.

I bought a biker business in GTA 5 months ago when they were first added to the game (a weed business). I made the mistake of shutting down my business and lost all my product. Since reopening, my staff isn't producing any product despite my regular play as the MC President. I can't seem to get them back on track. Any advice on how to fix this? Could you possibly add GTA cash to my account so I could buy another weed business and start fresh with a working staff to make a profit? Thanks.

I pre-ordered RD2 back in [redacted] when it was first announced. I paid the full amount in US dollars and patiently waited for the release. Upon visiting my local GameStop, they claimed I hadn't made the purchase and issued a refund, which I never received. When I contacted GameStop's customer support, they said I only paid nine dollars for the game, even though it usually requires a five-dollar reservation fee. I'm caught in the middle of conflicting information with no sign of receiving RD2. It's been frustrating dealing with this issue, and I'm unsure who to turn to for a resolution. Thank you for listening to my situation.

Hello, I preordered the RDR 2 Collector's Edition and was eagerly anticipating unboxing all the items along with the game. My package arrived on time for the release day, but to my dismay, the bandana was missing from the box. Despite all the other items being present, I carefully checked each box and confirmed that the bandana was indeed not included. The bandana was the highlight of the collection for me, and since I paid the full price for the entire package, I believe I should receive a complimentary bandana to rectify this mistake. As a devoted fan of Rockstar and their exceptional work, I simply hope for a swift resolution to this matter.

In [redacted], I created the crew "Archangels Empire MC" for me and my Xbox family on Social Club, with 33 active members who still play GTA Online. We recently started playing Red Dead Redemption 2 and love it. However, there's a crew called "Archangels Empire" that copied our name in [redacted], preventing us from using it without the MC for Red Dead Online. We are well-known in the GTA Online free-aim community and active on Instagram. We kindly request to have the copycat crew taken down so we can rightfully use our name for Red Dead Online. We have a deep bond with Rockstar Games and want to continue supporting them together. Your assistance would mean a lot to us and our members as we embark on new adventures in Red Dead Online. Thank you in advance for helping us maintain our original crew identity.

No estoy seguro de si me van a entender en español, pero espero sinceramente que me puedan ayudar. Mi hermano ha estado teniendo problemas personales y, siendo un poco tonto y vengativo, algo sucedió con mi cuenta de Rockstar. No sé cómo sucedió, pero terminó en manos de un hacker. Esta persona utilizó trucos en mi cuenta y, al final, logró que la banearan. Por favor, necesito ayuda con esto. Parece que ya había habido informes anteriores de supuestos "hacks" y sospecho que no solo fue esa persona sino también mi hermano, quien por molestar más y más, usaba trucos en mi cuenta para lograr que la excluyeran. Espero que puedan ayudarme, buen día a todos.

Last night, I sold all my nightclub goods and received $[redacted],[redacted]. After driving around in GTA, taking a break on Netflix, and returning to the game, the money was missing. I checked my nightclub warehouse, and the $[redacted],[redacted] was gone. I didn't make any purchases before logging off, so I'm unsure where the money went. I would like the issue resolved by having the $[redacted],[redacted] reinstated into my account.

When I first got this game, I mistakenly used my school's email account, as it was the only one available. After taking a break for a few months, I returned to the game and encountered an issue with the Social Club login. Despite trying to recall which email I had used, I eventually remembered it was my school email. Unfortunately, when attempting to enter it, I faced difficulty. I usually use the same password for all my accounts, so I'm sure it's correct. I've learned that email response times for password resets are delayed, but waiting for 3 days seems excessive. I'm also considering unlinking my Steam account to facilitate the email reset process, as my school may have deactivated the email. I'm eager for assistance as creating a new Steam account just to repurchase the game is not an ideal solution. Any guidance provided would be greatly appreciated.

I recently wanted to play GTA V online for PC but forgot my password since I haven't played in years. The account I want to access is under the Username TheColorSquid and seems to be linked to my Steam profile. I've tried my email and password combinations without success, and I can no longer log in using the Nickname/Username option. Requests for password reset emails to my accounts have not been successful.

I have recently switched to mobile internet on my phone but I am having trouble with GTA V due to login issues. I cannot call for support and need help with my account linked to [redacted] I would like the old password removed and my new email, [redacted], and password Hemicuda426 associated with the account to resolve the login problems I am experiencing. I am not trying to play online but need to download updates and access offline mode. Please contact me via email at [redacted]