Hi Rockstar,**This is a follow-up to my previous request ***********I'm trying to reso...
GetHuman719252's customer service issue with Rockstar Games from May 2018
Help with my Rockstar Games issue
First: share to improve GetHuman719252's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman719252's next move: go to the Rockstar Games help center.
Rockstar Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman719252 will want to follow the link below to head to their help center. We will check on GetHuman719252 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman719252 may need:
Email on Account, Username, Password, Game Name, Platform(Console Type), GamerTag(Username or PSN ID), and Name of Account Holder
Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue in GetHuman719252's own words
Hi Rockstar,**This is a follow-up to my previous request ***********I'm trying to resolve this issue, but I am slapped in the face with a copy and pasted message by support tier *. Please cooperate with me here. I have been playing since ****, and I have not modded once nor do I know how to. Please escalate this support case to support tier *.****Hours before I got banned, I encountered * separate modders, at different times. The first modder did not mod money, however, he kept trolling me by kicking me out of my car, giving me god mod, teleporting me, etc. I left the lobby, and that is where I met friends c*ntriL and FluffyYoshi. FluffyYoshi said they were being attacked by a modder,so I drived as fast as I can to pick them up and drive away. The modder saw this and started cloning my character, kicking me out of my car, exploding me, giving me god mode, and giving me non stop cash. **If you do not believe me, please check your chat logs where I clearly stated: ''omg he's giving me money'', and c*ntriL suggested we change lobbies, in which we did. I did not suspect to get banned as I didn't do anything, however after an hour around *:** AM EST, I get a popup saying I got banned. If anything, shouldn't the modders be banned? **This is a mistake, I've worked hard to get to level **, and on xbox ***, I was level ***, in which, unfortunately, I can't transfer my account, but Rockstar kindly granted me *,***,***. Please work with me here. Please give me the benefit of the doubt. Please remove all modded money and do not wipe my account. This is totally unfair.
GetHuman719252 did not yet indicate what Rockstar Games should do to make this right.
I have an issue with Rockstar Games too
How GetHuman719252 fixed the problem
We are waiting for GetHuman719252 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.