Hi Rockstar,**This is a follow-up to my previous request ***********I'm trying to reso...

GetHuman719252's customer service issue with Rockstar Games from May 2018

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Tip from another customer
If your account was banned or suspended by Rockstar it may be because you violated their terms of service. Any mods, cheats codes, boosters or anything like that will result in you getting banned. You can contact them through your Social Club account or email them here GTAOnline@rockstargames.com.
The issue in GetHuman719252's own words
Hi Rockstar,**This is a follow-up to my previous request ***********I'm trying to resolve this issue, but I am slapped in the face with a copy and pasted message by support tier *. Please cooperate with me here. I have been playing since ****, and I have not modded once nor do I know how to. Please escalate this support case to support tier *.****Hours before I got banned, I encountered * separate modders, at different times. The first modder did not mod money, however, he kept trolling me by kicking me out of my car, giving me god mod, teleporting me, etc. I left the lobby, and that is where I met friends c*ntriL and FluffyYoshi. FluffyYoshi said they were being attacked by a modder,so I drived as fast as I can to pick them up and drive away. The modder saw this and started cloning my character, kicking me out of my car, exploding me, giving me god mode, and giving me non stop cash. **If you do not believe me, please check your chat logs where I clearly stated: ''omg he's giving me money'', and c*ntriL suggested we change lobbies, in which we did. I did not suspect to get banned as I didn't do anything, however after an hour around *:** AM EST, I get a popup saying I got banned. If anything, shouldn't the modders be banned? **This is a mistake, I've worked hard to get to level **, and on xbox ***, I was level ***, in which, unfortunately, I can't transfer my account, but Rockstar kindly granted me *,***,***. Please work with me here. Please give me the benefit of the doubt. Please remove all modded money and do not wipe my account. This is totally unfair.
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Rockstar Games

Customer service issue
Reported by GetHuman719252
May 25th, 2018 - 8 mons ago
I have an issue with Rockstar Games too
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GetHuman719252 started working on this issue
May 25th, 2018 9:34pm