So a friend of mine has been hacked yesterday, they changed her birthday year wich res...
GetHuman5867781's Hacked Account issue with ROBLOX from March 2021
Help with my ROBLOX issue
First: share to improve GetHuman5867781's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5867781 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5867781's own words
So a friend of mine has been hacked yesterday, they changed her birthday year wich resulted to being **** while she is from ****, and now she has safe chat even though she already sent a email already about it, and now we don't know what to do since she is older then * year and people that age most times don't even know how to type correct ect. So we are stuck by square one idk if you guys can do something about it but please help.*Her user is LyyyLj*the email used is not the email of her account.
GetHuman5867781 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman5867781 fixed the problem
We are waiting for GetHuman5867781 to fix the problem and share the solution with the rest of us customers.
Please help with my ROBLOX issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.