One day I was playing roblox then took a break for like * minutes then when I went back...

GetHuman5183951's Hacked Account issue with ROBLOX from August 2020

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Before contacting them, items GetHuman5183951 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5183951's own words
One day I was playing roblox then took a break for like * minutes then when I went back on it said I logged out and I thought it was OK because I said my password but when I put my password in that was saveEd so like I did all that stuff it said it was wrong so I’m just wondering what happened so I have a new account right now but I just really want my old account back because I worked hard for it But I’m pretty sure they just change my password whoever the hackers

GetHuman5183951 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman5183951
Aug 20th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 44493 others
0 customers following this

Timeline

GetHuman5183951 started working on this issue
Aug 20th 10:24pm
GetHuman5183951 indicated the issue is not fixed yet.
Aug 21st 12:04pm
GetHuman5183951 indicated the issue is not fixed yet.
Aug 21st 5:31pm

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