Created the roblox account without phone no and e-mail almost * years back.*Account sti...

GetHuman5181754's Account Access issue with ROBLOX from August 2020

Help with my ROBLOX issue
First: share to improve GetHuman5181754's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5181754 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5181754's own words
Created the roblox account without phone no and e-mail almost * years back.*Account still exists in phone (Not sure how it was logged in, probably using id and password..).*Now we forgot password and I have no way to refresh app or play it on any other device as I cannot reset password without e-mail or phone number. Don't want to create new account as my kid already has many friends and will be all lost.**e-mails*support forms sent to roblox have only automated responses.

GetHuman5181754 did not yet indicate what ROBLOX should do to make this right.

How GetHuman5181754 fixed the problem

We are waiting for GetHuman5181754 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ROBLOX

Account Access issue
Reported by GetHuman5181754
Aug 20th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 44510 others
0 customers following this

Timeline

GetHuman5181754 started working on this issue
Aug 20th 11:52am