My younger sister is an avid player of Roblox and unfortunately yesterday her account w...

GetHuman5065185's Hacked Account issue with ROBLOX from July 2020

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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5065185's own words
My younger sister is an avid player of Roblox and unfortunately yesterday her account was hacked. Her user name was, GraciePinkUnicorn***. She had around * years worth of progress and was understandably upset, she never gave her password to anyone and as she made the account herself it appears there was no email attached to the account. It appears as though the password has been changed this she is unable to access the account any longer. Any efforts made in attempt to reclaim the account would be greatly appreciated.

GetHuman5065185 did not yet indicate what ROBLOX should do to make this right.

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ROBLOX

Hacked Account issue
Reported by GetHuman5065185
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 45348 others
0 customers following this

Timeline

GetHuman5065185 started working on this issue
Jul 14th 7:34pm
GetHuman5065185 indicated the issue is not fixed yet.
Jul 15th 2:03am
GetHuman5065185 indicated the issue is not fixed yet.
Jul 15th 2:50pm