My daughter went to go on her account today and will not accept her password. We have t...
GetHuman5049392's Hacked Account issue with ROBLOX from July 2020
Help with my ROBLOX issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5049392's own words
My daughter went to go on her account today and will not accept her password. We have the password written down and it will not work. I believe someone has changed it or something. *Snowsinge is the account. We recently added her birthday roblox cards she got on june ** or **. Cant remember exactly. Was over **** robux. Ive also purchased roblux online with paypal. If that helps verify her account. As i didn’t put my email or phone number to her account.*Please let me know if you can help with this. *My email is *****@***.com*Thanks Tammy Hemphill
GetHuman5049392 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman5049392 fixed the problem
We are waiting for GetHuman5049392 to fix the problem and share the solution with the rest of us customers.
Please help with my ROBLOX issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.