Today I was going to get on my account and play a game I logged onto my account but in...

GetHuman-deztinyf's Hacked Account issue with ROBLOX from July 2020

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Before contacting them, items GetHuman-deztinyf may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-deztinyf's own words
Today I was going to get on my account and play a game I logged onto my account but in adopt me all of my pets were gone including my legendary’s and in other games a lot of my stuff was gone and then I got kicked out of my account and then a email popped up in my notifications saying that my email on my Roblox account has been changed even though I didn’t change it and also my password was changed and now I can’t get into my account. So it would really help if I get some advice or if somebody can help me get my account back.

GetHuman-deztinyf did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman-deztinyf
Jul 5th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 45352 others
0 customers following this

Timeline

GetHuman-deztinyf started working on this issue
Jul 5th 6:45pm
GetHuman-deztinyf indicated the issue is not fixed yet.
Jul 5th 11:11pm

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