my daughter had her account on Adopt Me in Roblox hacked and all or her legendary items...

GetHuman4857636's customer service issue with ROBLOX from May 2020

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The issue in GetHuman4857636's own words
my daughter had her account on Adopt Me in Roblox hacked and all or her legendary items were taken. She lost all of her legendary items as well- her cars, animals and collector items. This was hours and hours of work and hard earned money that she lost. She is devastated. The game she joined was on the Roblox site and seemed legitimate but when she went to play they asked her to log in again and that is how they were able to hack her account.. She has a photo of the player who owned the game... thanks for your help.

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ROBLOX

Customer service issue
Reported by GetHuman4857636
May 22nd, 2020 - 9 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 42260 others
0 customers following this

Timeline

GetHuman4857636 started working on this issue
May 22nd, 2020 3:42pm
GetHuman4857636 indicated the issue is not fixed yet.
May 22nd, 2020 8:28pm