Following up on Roblox Customer Care Ticket ********. **Daughter's account username: au...

GetHuman4509340's customer service issue with ROBLOX from March 2020

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Account holder name, Billing address, and Email address on account
The issue in GetHuman4509340's own words
Following up on Roblox Customer Care Ticket ********. **Daughter's account username: auzerwath**Her email for the account is *****@***.com. I received an email stating that she had changed her email address to *****@***.com. The email said that if this was unintentional to contact support. I did and still have received no response. The email needs to be reverted and all changes made to that account should be reverted. Her family has put alot of money on that account since it was started and not having access for over ** hours with no response is unacceptable. I called and was told to leave a voicemail. There should be other ways to recover the account.

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ROBLOX

Customer service issue
Reported by GetHuman4509340
Mar 23rd, 2020 - 8 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 29248 others
0 customers following this

Timeline

GetHuman4509340 started working on this issue
Mar 23rd 3:13am