Account Name * lil*BB**My son has spent months and $dollars$ on Roblox Bubblegum simul...

GetHuman-dbbk's customer service issue with ROBLOX from February 2020

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The issue in GetHuman-dbbk's own words
Account Name * lil*BB**My son has spent months and $dollars$ on Roblox Bubblegum simulator. He was working towards collecting *.* billion coins for a new island (UNDERWORLD). Tonight (FEB **), he misread a question asked by the game. Unfortunately, he redeemed all his coins for unwanted purple gems. He doesn’t want or need gems. He was very close to the *.* billion coin mark. **My son is a BIG fan of Roblox. Can you please re-instate his coins? If you can re-instate the coin value from earlier today (SUN) or yesterday (SAT). He doesn’t take “gaming” very lightly - and i feel bad for him knowing he spent endless hours grinding in the game. **Thank you for your consideration. *-Darlene (MOM) *****@***.com ****-***-****

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ROBLOX

Customer service issue
Reported by GetHuman-dbbk
Feb 17th, 2020 - 8 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 25697 others
0 customers following this

Timeline

GetHuman-dbbk started working on this issue
Feb 17th 5:22am
GetHuman-dbbk confirmed the issue is fixed. Hooray!
Feb 17th 9:23am
GetHuman-dbbk indicated the issue is not fixed yet.
Feb 17th 9:23am
GetHuman-dbbk indicated the issue is not fixed yet.
Feb 17th 4:41pm
GetHuman-dbbk indicated the issue is not fixed yet.
Feb 17th 4:41pm
GetHuman-dbbk indicated the issue is not fixed yet.
Feb 18th 6:19am

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