Its been about a couple of months since I've been on my roblox account. My username is...

GetHuman3393519's Account Access issue with ROBLOX from August 2019

Help with my ROBLOX issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3393519's own words
Its been about a couple of months since I've been on my roblox account. My username is DestinyShardYT. A few years ago (* years ago to be exact) I got hacked and had a pin place upon my account. As I was still too young to further contact ROBLOX for assistance I left the pin on my account. But in January **** I lost my email that has been linked on my account which is "*****@***.com". Since I lost that email I can't add*switch my email. I would like the PIN on my account to be removed so I can furthermore switch my email to a newer one but at the same time add my phone number on it. (***-***-****).*Thank you for taking the time to read this message. It is well appreciated and I hope you can contact me A.S.A.P.**(I believe they should contact me privately and reset the pin on my account)

GetHuman3393519 did not yet indicate what ROBLOX should do to make this right.

How GetHuman3393519 fixed the problem

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Account Access issue
Reported by GetHuman3393519
Aug 8th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 65361 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman3393519 started working on this issue
Aug 8th, 2019 8:53pm
GetHuman3393519 confirmed the issue is fixed. Hooray!
Aug 9th, 2019 5:41pm

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