Before contacting them, items GetHuman-htfsrock may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-htfsrock's own words
I was recently hacked, most likely password guessed as I already verified my email. I do not know when this could have happened as I was randomly banned for three days beforehand. But I reactivated my account just today and I realized my avatar has been changed, I had a new "friend", I "bought" a new shirt, I just so happened to have builders club, and messages saying my trade requests have gone through and all of my limiteds are gone now. I checked the person who "traded me" and he didn't have my limiteds either now, so I assume they have another account that actually has all of the limiteds on but I cannot figure out who has them now. Please help me return my limiteds.
GetHuman-htfsrock did not yet indicate what ROBLOX should do to make this right.
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