Hello roblox customers service, Please I need severe help getting in my Xbox on roblox...

GetHuman-lilxenex's customer service issue with ROBLOX from March 2019

Help with my ROBLOX issue
The issue in GetHuman-lilxenex's own words
Hello roblox customers service, Please I need severe help getting in my Xbox on roblox and it does not let me I haven’t even put my phone number or email due to many tries to get in into my password,please roblox customer service I need help to completely reset my password ,I have paid many robux and I do not want to lose them and I wanna resolve it by giving my email or number to you to put it in my roblox account “itzlilxenex**” , for the number is *-***-***-**** or my email “*****@***.com” please use these ideas to help me get my account back ,thank you
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ROBLOX

Customer service issue
Reported by GetHuman-lilxenex
Mar 27th, 2019 - a mon ago
I have an issue with ROBLOX too
Fixed
Seen by 9 customers so far
Similar issue to 32995 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-lilxenex started working on this issue
Mar 27th 5:52am
GetHuman-lilxenex indicated the issue is not fixed yet.
Mar 27th 5:54am