Well I didn't do any scamming sites because I'm not that stupid. But one day I was logg...

GetHuman-ivandy's customer service issue with ROBLOX from February 2019

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ivandy's own words
Well I didn't do any scamming sites because I'm not that stupid. But one day I was logged out and I couldn't get in my account. So I looked up my profile (CavaIier***), it said "HELLO @CavaIier*** was hacked "THIS IS ONLY THE BEGINNING". The hacker had changed my character. I don't really know what to do so I contacted you! Please help! If your having trouble with my username then this is it in all caps. CAVAIIER with two i's because i don't know.
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ROBLOX

Customer service issue
Reported by GetHuman-ivandy
Feb 18th, 2019 - 8 mons ago
I have an issue with ROBLOX too
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Account holder name
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Email address on account
Timeline
GetHuman-ivandy started working on this issue
Feb 18th 1:50am