My daugher made an unauthorized purchase this morning to purchase items for an avatar...

GetHuman2221588's customer service issue with ROBLOX from February 2019

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The issue in GetHuman2221588's own words
My daugher made an unauthorized purchase this morning to purchase items for an avatar. The items that were purchased were: Long pastel hair, Long twighlight hair and universe girl hair amounting to USD **.**. **The amount name is supergirlygaming*** my credit card end ****. I would like for the purchase to be cancelled and for the money to be reimbursed to my card. Awaiting your prompt response. Thanks in advance
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ROBLOX

Customer service issue
Reported by GetHuman2221588
Feb 16th, 2019 - 8 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 3 customers so far
Similar issue to 26274 others
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Timeline
GetHuman2221588 started working on this issue
Feb 16th 3:03pm