My son was buying a really expesnsove pet that cost *’*** robux!! I can’ believe that y...

GetHuman-emilia_b's customer service issue with ROBLOX from January 2019

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The issue in GetHuman-emilia_b's own words
My son was buying a really expesnsove pet that cost *’*** robux!! I can’ believe that you have that expense stuff to sell to KIDS! But when he bought it, the game warned Ernst he had “too many pets”, BUT the robux was already drawn from his account!! So he tried again probably after staring the game over and I think he got the pet, BUT he had to pay ANOTHER *’*** robux!! He had gotten **’*** robux as a birthday present! Now they’re all gone and he is crying his eyes out because he planned on doing other stuff with the robux supposed to be left. **He need a refund on one of these expensive pets. And I demand compensation! This game works very poorly on an almost brand new iPhone *s! So these kind of bugs can not occur when kids play! *So refund and compensation, because he’s been crying all day now. **Mark the answe “Robux refund”**Thank you!**Angry mother
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ROBLOX

Customer service issue
Reported by GetHuman-emilia_b
Jan 25th, 2019 - 3 mons ago
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GetHuman-emilia_b started working on this issue
Jan 25th 12:53pm
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Jan 25th 12:53pm