On Christmas Day my son redeem to $** gift card for Robux in which he purchased an Infi...

GetHuman1970522's customer service issue with ROBLOX from January 2019

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The issue in GetHuman1970522's own words
On Christmas Day my son redeem to $** gift card for Robux in which he purchased an Infinity Dragon for **** robux which is around the total of the * cards . his robux disappeared but he wasnt given the dragon so because hes * he tried to click it again and this time he had purchased that amount of robux again to buy it with my credit card another **.** im not saying he accidently purchased it but what i am telling you is that if u look at his purchase history he paid for this dragon * times and we only got it once we didnt want * of them and besides that we didnt get * of them only * so this stupid dragon cost me ***.** dollars and i want at least one of them refunded i dont care about anything else except our christmas was a mess over ** dollars wasted .account name and email are flashiestdoors** *****@***.com. and this happened on ********
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Customer service issue
Reported by GetHuman1970522
Jan 15th, 2019 - a mon ago
I have an issue with ROBLOX too
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GetHuman1970522 started working on this issue
Jan 15th 6:12pm