If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-alexgoe's own words
so i was play on my other account bc i have more robux on there.i finish play so i go on to my mean account and its says that my password in wrong ,i try again but i wont let me.so i check my gmail and i got a message saying my password was changed.i when on my other account and added my other acount as a friend.and in chat people are talk about my account i try changing my password but it wont let me. *i what to get on the account ninger** thats my account can u pls help me **thank u
GetHuman-alexgoe did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-alexgoe fixed the problem
We are waiting for GetHuman-alexgoe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.