Just a few weeks ago my password wouldn’t work so I tried it over and over again! I tri...

GetHuman1954803's customer service issue with ROBLOX from January 2019

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The issue in GetHuman1954803's own words
Just a few weeks ago my password wouldn’t work so I tried it over and over again! I tried capitals,lowercase, and other numbers and none of it seemed to work. I just bought some robux. If i keep pressing “log in” Then it will say I have to verify it, So I verify it and then after a few seconds it says my password is incorrect. This has been happening for * almost * weeks now. I’ve watched youtube videos, i’ve looked and wrote many times to your website, Ive tried to call you! I have also tried restarting my computer and i’ve tries on every single electronic we have! Even my neighbors phone and computer and ipad! What I want you to do, Is I want you to try logging into my account or al least try to reset my password which is dolphintail***! Also when I try to reset my password I put in my email and then it says email not found or too many attempts try again. I’ve done so many emails! I think I got hacked but My mom is worried because it has her credit card number because she just bought robux that i’ve worked to get the money.Please try and contact me as soon as you can that would be great! Sara Stevens
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ROBLOX

Customer service issue
Reported by GetHuman1954803
Jan 13th, 2019 - a mon ago
I have an issue with ROBLOX too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1954803 started working on this issue
Jan 13th 5:17am