Hi! My account SherryB**** has been hacked this year the month before Halloween and I'v...

GetHuman-azzaf's customer service issue with ROBLOX from November 2018

2 views
 | 
14223 similar
 | 
0 following
Help with my ROBLOX issue
First: share to improve GetHuman-azzaf's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-azzaf's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-azzaf may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-azzaf's own words
Hi! My account SherryB**** has been hacked this year the month before Halloween and I've figured out that a hacker has hacked my account and changed the Password. After a million tries trying to log in my account i had no hope and gave up and i was trying to figure out how to save this. I will send you my email then if you ever found out the Password tell me right away. Thank you so much and have a nice day.
GetHuman-azzaf did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-azzaf fixed the problem
We are waiting for GetHuman-azzaf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-azzaf fixes it.
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman-azzaf
Nov 30th, 2018 - 6 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 2 customers so far
Similar issue to 14223 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-azzaf started working on this issue
Nov 30th, 2018 8:11am