I have a lot of people that I’m not friends with and I changed my password and name so...

GetHuman-neluandm's customer service issue with ROBLOX from November 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-neluandm's own words
I have a lot of people that I’m not friends with and I changed my password and name so many times but they still find me and it says that another device is in use and same people show up. They keep changing their names. Stalking me*I want to find out who they are*They say that they found me with admin and I have no idea what that means. Everyday I go they are there *They come everywhere I go*They were following me for months *If I leave roblox for good and they stole my account. I can leave it and never come back to it and it will be ok? Or are can they follow me everywhere online, even if I’m not on roblox
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ROBLOX

Customer service issue
Reported by GetHuman-neluandm
Nov 29th, 2018 - 9 mons ago
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Email address on account
Timeline
GetHuman-neluandm started working on this issue
Nov 29th, 2018 7:15pm