My account is always being hack by different people, I am always changing my password a...

GetHuman-deckerel's customer service issue with ROBLOX from November 2018

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-deckerel's own words
My account is always being hack by different people, I am always changing my password and making report like this and calling roblox but nothing happens. Today my account was hacked and all my robux is gone. I went to my avatar it say that I spent *** robux on a shirt that I didn't buy I would like to return this shirt and get my robux back if this does not happen in the next week my parent will no longer buy robux and call again for help.
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ROBLOX

Customer service issue
Reported by GetHuman-deckerel
Nov 25th, 2018 - 10 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-deckerel started working on this issue
Nov 25th, 2018 2:08am